Repairs & Advice

Repairs

We pride ourselves on providing the best accommodation available to students in Hull and along with that the management is second to none. We have a dedicated team taking care of your repairs 24 hours a day. You will be given all of the relevant contact numbers when you move in but the easiest way to report a repair is by clicking the button and completing the form.

Request a Repair

Advice

Castle Homes takes the health and wellbeing of all our tenants extremely seriously. Our staff are available 24 hours a day and are ready to respond quickly in the case of any emergency. We want you to have the best possible experience during your stay so if you have any questions or suggestions that would make your stay more comfortable please feel free to get in touch.

Contact Us

Parents FAQ

We take tenant safety very seriously……..Depending on where you live with us, you will benefit from one or more of the following security measures:

  • Lockable double glazed doors and windows
  • Additional external coded entry doors
  • Security lighting
  • CCTV
  • Warden

For your peace of mind we also have the following safety measures in place:

  • Annual Gas Safety Certificate
  • 5 Yearly Electrical Certificate
  • Centralised Fire Alarm System/Annual Tested Battery Operated Detectors
  • Weekly/Monthly Fire Alarm Testing & Fire Extinguisher Inspection
  • Annual Fire Inspection of Alarm System
  • Annual Audit by Humberside Fire Brigade
  • Fire Risk Assessment
  • Health & Safety Risk Assessment

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